Privacy Policy

Effective date: January 1, 2026. Last updated: January 1, 2026.

This Privacy Policy explains how Daly City Concrete & Masonry ("we," "us," or "our"), operating at dalycitymasonry.com, collects, uses, and protects information when you visit our website or contact us. We take your privacy seriously and handle your information with care.

1. Information We Collect

We collect information in two ways: information you provide directly, and information collected automatically when you use our website.

Information You Provide

When you fill out a contact form, request an estimate, or send us a message by phone or email, you may provide:

• Your name
• Your phone number
• Your email address
• Your property address or general location
• A description of the work you need done

We only collect information you choose to share. You are never required to provide more than what is needed to respond to your request.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

• Your IP address and general geographic location
• Browser type and version
• Pages visited and time spent on each page
• Referring website or search query that brought you here
• Device type (desktop, mobile, tablet)

This information is collected through standard server logs and third-party analytics tools such as Google Analytics. It helps us understand how visitors use our site so we can improve it.

Cookies

Our website may use cookies - small text files stored on your device - to improve your experience and gather usage data. You can disable cookies in your browser settings at any time. Disabling cookies may affect how some features of the site work.

We may also use cookies placed by third-party tools, including Google Analytics and any embedded contact form services we use. These third parties have their own privacy policies, which we encourage you to review.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries, estimate requests, and messages
• To schedule on-site consultations and follow up on project discussions
• To send you information about our services when you have requested it
• To improve the content and functionality of our website
• To understand how visitors find and use our website
• To comply with applicable legal obligations

We do not use your information for unsolicited marketing. We do not sell your information. We do not share your contact details with third parties for their own marketing purposes.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

• Service providers: We may share information with third-party tools that help us operate our website and business, such as our contact form provider, email service, or analytics platform. These providers are only permitted to use your information to perform services on our behalf.
• Legal requirements: We may disclose information if required by law, court order, or government authority.
• Business transfers: If our business is acquired or merged with another company, your information may be transferred as part of that transaction. We will notify you before such a transfer takes place.

4. Data Retention

We retain the information you provide for as long as it is needed to fulfill the purpose for which it was collected - typically for the duration of a business relationship or project discussion, and for a reasonable period afterward for record-keeping purposes.

Website analytics data is retained according to the default retention settings of the analytics tool in use, typically 26 months. You may request deletion of your personal information at any time by contacting us directly.

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may ask us to correct inaccurate or incomplete information.
• Deletion: You may request that we delete your personal information, subject to any legal obligations we have to retain certain records.
• Opt-out: If you have received any communications from us and wish to stop receiving them, you may contact us and we will honor that request.

California residents may have additional rights under the California Consumer Privacy Act (CCPA). If you are a California resident and wish to exercise your rights, please contact us using the information below.

6. Security

We take reasonable steps to protect your information from unauthorized access, disclosure, or loss. Our website uses HTTPS encryption to protect data in transit. We limit access to your personal information to staff and contractors who need it to perform their work.

No method of transmission over the internet is completely secure. While we do our best to protect your information, we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party websites, such as review platforms or map services. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before submitting any personal information.

8. Children's Privacy

Our website is intended for adults seeking home improvement and masonry services. We do not knowingly collect personal information from anyone under the age of 13. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this page periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

10. Contact Us About Privacy

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please contact us: